Introduction
Welcome to the Privacy Policy page 918kss. This document ("Privacy Policy") describes how 918kss (operating at https://918kss.ws) — hereinafter referred to as "we", "the platform", or "918kss" — collects, processes, uses, stores, and protects your personal data as a member or user of our platform.
As an online casino and Sports Betting platform operating in Malaysia and serving Malaysians, 918kss fully complies with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia. We take our responsibilities as the custodian of your personal data seriously and are committed to handling your information with the highest standard of care.
By accessing or using the 918kss platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision of this policy, please discontinue use of our platform.
PDPA Note: This Privacy Policy is drafted in accordance with the Data Protection Principles under Malaysia's Personal Data Protection Act 2010, including the General Principle, Notice and Choice Principle, Disclosure Principle, Security Principle, Retention Principle, Data Integrity Principle, and Access Principle.
Personal Data We Collect
918kss collects your personal data through several means — directly when you register or interact with the platform, and automatically as you use our services. The following are the categories of data we collect:
2.1 Data You Provide Directly
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Full name, MyKad number, date of birth | Mandatory |
| Contact | Malaysian mobile number, email address | Mandatory |
| Financial | Bank account number, e-wallet account holder name (Touch 'n Go, DuitNow, GrabPay) | Mandatory |
| Log In | Username, password (stored in encrypted hash form) | Mandatory |
| KYC Verification | MyKad copy, bank statements (where required) | Specific |
| Communications | Live chat messages, support emails, feedback | Optional |
2.2 Data Collected Automatically
- Technical Data: IP address, browser type, operating system, screen resolution, access time.
- Usage Data: Pages visited, time spent, games played, bets placed.
- Device Data: Device ID, phone model, operating system version for mobile users.
- Cookie Data: Session cookies and preference cookies to enhance the user experience.
- Location Data: Approximate location based on IP address for Malaysia region verification purposes.
Data Minimisation Principle: 918kss only collects data that is strictly necessary to deliver our services. We do not collect sensitive data such as medical information, political views, or religious beliefs.
How We Use Your Personal Data
Personal data collected by 918kss is used for the following legitimate and transparent purposes:
- Account Management: To create and manage your member account, process logins, and verify your identity.
- Transaction Processing: Processes deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks), as well as processing your withdrawal of winnings.
- Service Provision: Enjoy live casino, baccarat, blackjack, roulette, jackpot slots, and Sports Betting — including Malaysia Super League football, badminton, cricket, and esports.
- KYC Verification: To fulfil anti-money laundering (AML) compliance obligations and verify members' age eligibility.
- Customer Support: Assists in resolving enquiries, complaints, and technical issues reported by members.
- Platform Security: Detecting and preventing fraud, account misuse, and suspicious activity that could compromise the safety of the platform and other members.
- Service Improvement: Analyses usage patterns to improve the interface, platform speed, and overall experience for 918kss players.
- Service Communications: To send important notifications regarding your account, transactions, policy changes, and promotions (with the option to unsubscribe).
- Legal Compliance: Fulfilling legal obligations under Malaysia's PDPA and other applicable legislation.
Usage Limit: 918kss does NOT use your data to make automated decisions that could significantly affect your legal rights without human intervention.
Legal Basis for Data Processing
Under Malaysia's PDPA, 918kss processes your personal data on the following valid legal bases:
- Consent: You provided explicit consent during the 918kss account registration process.
- Contract Performance: Data processing is necessary to fulfil the service agreement between you and 918kss, including the processing of deposits and withdrawals.
- Legal Obligations: Certain data processing is required by Malaysian law, including AML and KYC requirements.
- Legitimate Interests: 918kss has a legitimate interest in processing data for platform security, fraud prevention, and service improvement purposes, provided these interests do not override your fundamental rights.
Data Sharing & Disclosure
918kss does not sell your personal data. However, in certain limited circumstances, we may share your data with the following parties:
5.1 Trusted Service Providers
918kss works with carefully selected third-party service providers for platform operations, including payment gateway providers (Touch 'n Go, DuitNow, FPX), game software providers, cloud hosting service providers, and analytics service providers. All providers are bound by strict data processing agreements and may only use your data in accordance with 918kss's instructions.
5.2 Legal Requirements
918kss may disclose your personal data to Malaysian government authorities or law enforcement agencies when required by a court order, warrant, or applicable legal provision. In such cases, we will endeavour to notify you in advance where permitted by law.
5.3 Business Transfers
In the event of a merger, acquisition, or transfer of 918kss assets, members' personal data may be transferred as part of that transaction. In such cases, you will be notified in advance, and the acquiring party's privacy policy will be reviewed to ensure it offers no less protection than this policy.
Our Commitment: In all of the data-sharing scenarios above, 918kss ensures that appropriate safeguards are in place before any data is transferred to third parties.
Cookies & Tracking Technologies
918kss uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the 918kss platform.
Types of Cookies We Use
- Essential Cookies: Required for core platform operations — including login, game sessions, and security. Cannot be disabled.
- Preference Cookies: Saves your preferences such as language, display settings, and game choices.
- Analytics Cookies: Helps us understand how members use the 918kss platform for continuous improvement. This data is collected anonymously.
- Functional Cookies: Enables additional features such as live chat support to function properly.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the 918kss platform.
Data Security
918kss implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:
- Encryption in Transit: All data transmitted between your device and 918kss servers is protected by TLS 1.3 protocol with AES-256 encryption.
- Storage Encryption: Sensitive data such as passwords are stored as one-way hashes using the bcrypt algorithm. Financial information is encrypted at rest.
- Access Control: Access to member data within the 918kss organisation is restricted on a need-to-know basis. All staff with access to personal data are bound by confidentiality agreements.
- Continuous Monitoring: Our systems are monitored 24/7 for any suspicious activity or unauthorised access attempts.
- Two-Factor Authentication: 918kss offers two-factor authentication (2FA) for all member accounts as an added layer of protection.
- Security Audits: We conduct regular security audits by independent cybersecurity experts to identify and address potential vulnerabilities.
Security Notice: While 918kss takes every reasonable precaution, no security system is 100% impenetrable. You are also responsible for keeping your login credentials secure and not sharing your password with anyone.
Data Retention & Deletion
918kss retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law.
- Active Account Data: Retained for as long as your 918kss account remains active.
- Financial Transaction Data: Retained for a minimum of 7 years after the transaction date as required by Malaysian tax and AML laws.
- Support Communication Data: Retained for 3 years after the last interaction.
- KYC Records: Retained for 5 years following account termination as required under AML regulations.
- System Log Data: Retained for 12 months for security and fraud detection purposes.
Once the applicable retention period has expired, your data will be securely deleted or permanently anonymised so that it can no longer be linked to you.
Your Rights Under the PDPA
As a 918kss member whose personal data is processed, you have the following rights under Malaysia's PDPA, which you may exercise at any time:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request the correction of inaccurate or outdated data.
Right to Erasure
Request the deletion of your data under certain circumstances.
Right to Object
Object to the processing of your data for direct marketing purposes.
Right to Portability
Receive your data in a machine-readable format.
Withdraw Consent
Withdraw consent at any time without conditions.
To exercise any of the above rights, please contact the 918kss support team via live chat or email at support@918kss.ws. We will process your request within 21 working days as required under Malaysia's PDPA.
Identity Verification: To protect your privacy, we may need to verify your identity before processing any privacy rights request. This ensures that only you can access or modify your data.
Children's Privacy
The 918kss platform is for individuals aged 18 and above only. We do not knowingly collect any personal data from children or minors. If you believe a child has registered a 918kss account or provided us with personal data, please contact us immediately at support@918kss.ws so we can take prompt action to delete the data and close the account in question.
Third-Party Links & Services
The 918kss platform may contain links to third-party services such as game providers and payment gateways. The 918kss Privacy Policy does not apply to those third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to read the privacy policy of any third party before providing them with your personal data.
For payment gateways we are integrated with, such as Touch 'n Go eWallet, DuitNow, GrabPay, and FPX, your transactions with them are governed by their respective separate privacy policies.
Amendments to the Privacy Policy
918kss reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or technological developments. All amendments will be published on this page along with the new effective date.
For significant amendments, we will notify you via your registered email or through in-platform notifications on 918kss at least 14 days before the amendments take effect. Continued use of the 918kss platform after the effective date of any amendment constitutes your acceptance of the revised policy.
Stay Informed: We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your personal data.
Contact Our Privacy Officer
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact the 918kss Data Protection Officer (DPO) via:
- Email: support@918kss.ws (please state "PDPA / Privacy" in the email subject line)
- Live Chat: Available 24 hours a day, 7 days a week on the 918kss platform
We commit to acknowledging receipt of your enquiry within 3 working days and provide a full response within 21 working days. If you are not satisfied with our response, you have the right to lodge a complaint with Personal Data Protection Commissioner of Malaysia.
Our Commitment: 918kss believes that sound privacy practices are the foundation of trust. We continually work to ensure your data is handled with integrity, transparency, and in full compliance with Malaysian law.